WHITEPAPER: HARNESS YOUR MOST VALUABLE ASSET - INSIGHTS INTO EXEMPLARY CUSTOMER SERVICE

iStock_44787580_XLARGE.jpg

See What Makes Indian Retail Associates tick.

We set out to explore the tangible and intangibles around culture, motivation, personality and values that make certain Retail Associates more predisposed to the kind of service delivery that employers crave for, yet often find both challenging to develop and hard to sustain.